Salesforce
San Francisco, CA
Industry
Technology
WARN Filings Tracked
…notices
Workers in Filings
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Salesforce is the world's leading CRM platform. After a COVID-era hiring binge, CEO Marc Benioff executed a 10% workforce reduction in January 2023. In 2025, Salesforce cut an additional 4,000 customer support roles — explicitly attributing the cuts to its Agentforce AI platform, making it one of the first major companies to publicly state AI is directly eliminating jobs.
Headquarters
San Francisco, CA
Documented Layoff History
Reported by news sources — not official WARN filingsCustomer support: AI Agentforce bots replacing human agents; headcount dropped from 9,000 to 5,000
Engineering and product cuts
Sales team restructuring
10% of global workforce, reversing COVID over-hiring
WARN Filings in Our Database
Matched from official state labor agency filings tracked by Layoff Lookout
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